String theory AI

Safe, accurate, affordable AI assistants built on your custom knowledge base

What is an AI assistant?

  • Custom-built chatbot for your website
  • Understands and responds to instructions in plain English (and other languages)
  • Built on advanced Large Language Models (LLMs)
  • Gives context-aware answers to user queries
  • Trained using your own information, so you control the knowledge base
Mobile phone showing the AI assistant app

Applications for AI assistants

AI assistants are flexible tools suited to a wide variety of applications, including:

  • Advanced Search
    Enhanced access to detailed information and links on your website
  • eLearning
    An interactive, on-demand AI tutor
  • Knowledge Translation
    Make academic research accessible to a wider audience via interactive Q & A
  • Usage Data Insights
    Analyse chat logs to find out what your users are asking
  • Customer Support
    Immediate, 24/7 answers to user enquiries
  • Internal Help Desk
    Support your team with HR, IT, and other internal questions
  • Shopping Help
    Guide customers to find products, understand policies, and complete purchases
  • Lead Generation
    Engage visitors and gather potential customer details
  • Employee Training
    Assist new hires with onboarding and training materials

Our process

  1. Gather Information: You provide us with your custom knowledge base. This may include:
    • your website/s
    • PDF documents (fact sheets, FAQs, reports, etc.)
    • video
    • audio
    • data spreadsheets
  2. Training: We train your AI assistant on the contents of your knowledge base. Nothing else.
  3. Customisation: We use our advanced prompt engineering techniques to build a flexible, accurate and safe AI that is unique to your bespoke information.
  4. Testing: We extensively test the assistant using a wide range of sample inputs.
  5. Refinement: We tweak the assistant based on client feedback.

Safety

  • Managing AI Risks: We follow strict safety protocols to reduce risks.
  • Smart Prompt Design: We make AI assistants safer with our custom prompts.
  • Controlled Knowledge Base: The assistant only uses the information you provide, not the contents of the entire internet, making it more reliable and accurate.
  • Stress Testing: We put the assistant through rigorous testing procedures to ensure it works safely.
  • Secure Data Storage: All data is stored on industry standard Amazon Web Services (AWS Cloud servers) and is protected using Advanced Encryption Standard (AES) 256-bit encryption.

Contact us